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Research on client perceptions and expectations: Client Perceptions of Counselors' Nonverbal Behavior: A Reevaluation

 

作者: STEPHEN A. ROLL,   MAUREEN A. CROWLEY,   LAWRENCE E. RAPPL,  

 

期刊: Counselor Education and Supervision  (WILEY Available online 1985)
卷期: Volume 24, issue 3  

页码: 234-243

 

ISSN:0011-0035

 

年代: 1985

 

DOI:10.1002/j.1556-6978.1985.tb00480.x

 

出版商: Blackwell Publishing Ltd

 

数据来源: WILEY

 

摘要:

The purpose of this audiovisual counseling study was to determine if variations in counselor nonverbal behavior result in enhanced or debilitated perceptions of counselor expertness, attractiveness, trustworthiness, and helpfulness. Three groups of participants rated the perceived expertness, attractiveness, trustworthiness, and helpfulness of a counselor emitting nonverbal behavior at a high, moderate, or low frequency. In addition, a fourth group rated the perceived expertness, attractiveness, trustworthiness, and helpfulness of the counselor role. Results indicate that: (a) low frequency counselor nonverbal behavior results in debilitated perceptions of counselors; (b) the counselor role is perceived as moderately expert, attractive, trustworthy, and helpful; and (c) compared with the counselor role, high frequency counselor nonverbal behavior does not enhance the perceived expertness, attractiveness, trustworthiness, and helpfulness of counselors. Implications for counseling practice, theory, and research are discussed.

 

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