Cancer survival has improved, and more attention is now being focused on quality of life. Quality-of-life issues include the physical, psychological, social, spiritual, and financial aspects of caring. Because patient support services can play an important role in helping patients cope with their disease, they are critical to patients with cancer and their families. This article describes the methods used to address the need for patient support resources and identifies the process for identifying and evaluating existing resources and developing additional ones. The project goal was to streamline patient care access across the oncology care continuum from prevention, diagnosis, and treatment to end of life in ambulatory, hospital, and hospice settings.