Abstract:This article describes the development of a knowledge‐based system (KBS) for guiding both technical and non‐technical managers in estimating the risks inherent in proposed KBS development projects. The work described here is part of an ongoing research project studying the use of KBS both to teach and to do KBS development. So far, as part of this research project, over the past two years close to 150 non‐technical and technical full‐time business managers have developed some 75 KBS prototypes in conjunction with an MBA course in strategic planning. Based on replies to a survey of this test group, 17% of the KBS developed were reportedly used at work, 14% led to promotions, pay raises, or new jobs, and 14% led to participation in other KBS development projects at work. All but two of the survey respondents reported that their work on the KBS development project led to a substantial increase in their job knowledge or performance. The KBS work described here extends research work described by Cullen and Bryman [1988], Slagle and Wick [1988], Cohen and Howe [1988], Dologite [1988, 1989], and Mockler [1989(A) a