Users' questions can provide important design input. In this paper we examine the questions that users asked after viewing a series of seven video clips and then classify them into three main categories: questions relating to perception difficulties; questions concerning lack of understanding due to some form of dissonance and questions requiring more content information. There are three benefits from analyzing these questions, which will enable designers to improve their designs. First, our approach provides a breakdown of die questions that users ask which can be used by designers to determine what kind of additional information should be made available. Second, it provides a user-centered way of determining where to make links. Third, it enables designers to detect usability and pedagogic problems early in the design of video-based hypermedia.