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Building Client Centered Systems of Care: Choosing a Process Direction for the Next Century

 

作者: Curtis McLaughlin,   Arnold Kaluzny,  

 

期刊: Health Care Management Review  （OVID Available online 2000）
卷期: Volume 25, issue 1  

页码: 73-82

 

ISSN:0361-6274

 

年代: 2000

 

出版商: OVID

 

关键词: industrialization of health care;mass customization;patient-centered care

 

数据来源: OVID

 

摘要:

Forecasting the future of health care is difficult. However, we argue that this future will include the movement of health care through process improvement (enhancement) toward the objective of mass customization. This article discusses how mass customization might apply to specific portions of client-centered health care.

 



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