AbstractThis study develops a new use of data envelopment analysis for estimating a stochastic frontier cost function that is assumed to have two different error components: a one-sided disturbance (representing technical and allocative inefficiencies) and a two-sided disturbance (representing an observational error). The two error components are handled by data envelopment analysis in combination with goal programming/constrained regression. The approach proposed in this study can avoid several statistical assumptions used in conventional methods for estimating a stochastic frontier function. As an important application, this study uses the estimation technique to obtain an AT&T stochastic frontier cost function. As a result, this study measures technical and allocative efficiencies of AT&T production process and review its natural monopoly issue. The estimated stochastic frontier cost function is also compared with the other cost function models used for previous studies concerning the divestiture of the telephone industry.