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Child, Parent, and Physician Perceived Satisfaction with Pediatric Outpatient Visits

 

作者: SUSAN SIMONIAN,   KENNETH TARNOWSKI,   ANGELA PARK,   PAULA BEKENY,  

 

期刊: Journal of Developmental & Behavioral Pediatrics  (OVID Available online 1993)
卷期: Volume 14, issue 1  

页码: 8-12

 

ISSN:0196-206X

 

年代: 1993

 

出版商: OVID

 

数据来源: OVID

 

摘要:

Patient satisfaction has been linked empirically to a variety of health care outcomes (e.g., treatment adherence). Unfortunately, there is a paucity of data regarding the assessment of children's satisfaction with pediatric care. This lack of instrumentation was the impetus for the development and preliminary validation of the Metro Assessment of Child Satisfaction (MACS). Findings indicated the MACS is internally consistent and easily administered and understood by children as young as 6 years of age. Factor analysis yielded four distinct factors that appear to be statistically valid and clinically meaningful. Findings are discussed in relation to maternal ratings of satisfaction and physician perceptions of patient and parent satisfaction.J Dev Behav Pediatr 14:8–12, 1993.Index terms:children's satisfaction, pediatric care, assessment.

 

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