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Reading, readability, and legibility research: Implications for notification letters

 

作者: Donald E. Zimmerman,  

 

期刊: American Journal of Industrial Medicine  (WILEY Available online 1993)
卷期: Volume 23, issue 1  

页码: 61-69

 

ISSN:0271-3586

 

年代: 1993

 

DOI:10.1002/ajim.4700230110

 

出版商: Wiley Subscription Services, Inc., A Wiley Company

 

关键词: reading;readability;legibility;communication;worker notification;risk communication;communication research

 

数据来源: WILEY

 

摘要:

AbstractThis article defines communication science and then briefly describes three research areas relevant to worker notifications: (1) receiving of notification messages, (2) reading and understanding of notification messages, and (3) influences or effects of notification messages on workers. Next, the article focuses on the reading and legibility research relevant to worker notifications and then provides 16 guidelines for drafting worker notifications. Finally, the article suggests evaluating draft notifications by using one or more of the following: skilled editorial reviews, readability scoring, Cloze techniques, signal stopping techniques, in‐depth personal interviews, focus groups, and usability testing. © 1993 Wiley‐Liss,

 

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