AFFECTIVE RESPONSES WITHIN A COMPLEX DECISION‐MAKING TASK: THE INFLUENCE OF “PERCEPTUALLY” ILL‐STRUCTURED PROBLEMS
作者:
Lewis A. Taylor,
期刊:
Decision Sciences
(WILEY Available online 1988)
卷期:
Volume 19,
issue 1
页码: 39-54
ISSN:0011-7315
年代: 1988
DOI:10.1111/j.1540-5915.1988.tb00252.x
出版商: Blackwell Publishing Ltd
关键词: Organizational Behavior;Risk;Uncertainty;Strategy;Policy.
数据来源: WILEY
摘要:
ABSTRACTThe perceptual effects of varying levels of expert advice for potentially improving on strategic decisions were examined in conjunction with goals. The amounts of advice about decision alternatives, as well as assigned goals ranging from “nearly impossible” to “easy,” were manipulated. The task used was complex and functioned perceptually as an “ill‐structured” problem. Mixed results indicated that more advice significantly affected satisfaction but advice in general had little influence on effort. On the other hand, as goal difficulty decreased, satisfaction and effort significantly increased. Easy goals were superior to more difficult ones within this perceptually ill‐structured decision
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